Shipping

Shipping and Postage

FREE POSTAGE within Australia for all orders  (excluding sale items). Orders under $75 will incur a $9.95 delivery fee.

Australia – typically takes 3-5 working days.

All orders are sent via (Australia Post). All prices are in Australian dollars.

Returns and exchanges are accepted on merchandise within 21 days of receipt.
If you are not completely happy with an item, we will exchange it or give you a refund, provided that it’s returned to us in its original condition and packaging, unworn, unwashed, and with all labels still attached.
Please note, shipping is non refundable.

Delivery Timeframes

All goods purchased on follyandjane.com.au will receive a tracking number sent upon dispatch to the order email address; and be delivered by Australia Post usually within 3-5 working days.

You can track your order on the Australia Post site.

Please note, rural areas may add an additional day to delivery time frames.

Order delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation. We cannot be held liable for any delay in delivery and the above time is as provided to us by Australia Post.

Delivery Address

Please provide an address where you will be located during office hours. If a work address is provided, Australia Post requires the business and receivers’ names.
Once an order has been dispatched, Folly & Jane is unable to amend delivery location or redirect parcel.

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